Metrics and visualisations

Choose what to measure and how to present it.

In an analytics report, you choose a metric and a visualisation.

Available visualisations

  • Bar chart
  • Line chart
  • Number
  • Pie chart
  • Table

Available metrics

  • Cases Opened
  • Cases Closed
  • Value metric

Value metric

Value metrics let you report on a currency/number field from your case form (for example “Refund amount”), using an aggregation like:

  • Sum
  • Average
  • Min / Max
  • Count
Tip

If you don’t see the field you want, check that it exists on the case type form and is a number/currency field.